are the Bank as a Service use cases?
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18. Is the Bank as a Service scope manageable?
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19. What information should you gather?
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20. Do you have a Bank as a Service success story or case study ready to tell and share?
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21. Where can you gather more information?
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22. Are resources adequate for the scope?
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23. How do you manage unclear Bank as a Service requirements?
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24. What are the core elements of the Bank as a Service business case?
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25. Does the team have regular meetings?
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26. Are customer(s) identified and segmented according to their different needs and requirements?
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27. Are task requirements clearly defined?
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28. What Bank as a Service services do you require?
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29. How is the team tracking and documenting its work?
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30. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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31. Has a high-level ‘as is’ process map been completed, verified and validated?
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32. What sources do you use to gather information for a Bank as a Service study?
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33. Have specific policy objectives been defined?
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34. Is Bank as a Service currently on schedule according to the plan?
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35. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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36. What are the compelling stakeholder reasons for embarking on Bank as a Service?
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37. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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38. How are consistent Bank as a Service definitions important?
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39. Is Bank as a Service required?
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40. Is scope creep really all bad news?
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41. How do you gather the stories?
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42. What is the definition of Bank as a Service excellence?
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43. What sort of initial information to gather?
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44. What are (control) requirements for Bank as a Service Information?
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45. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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46. How have you defined all Bank as a Service requirements first?
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47. How do you keep key subject matter experts in the loop?
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48. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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49. What is the scope of Bank as a Service?
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50. Are roles and responsibilities formally defined?
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51. How can the value of Bank as a Service be defined?
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52. Has a Bank as a Service requirement not been met?
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53. Is there a Bank as a Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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54. Who is gathering information?
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55. What are the record-keeping requirements of Bank as a Service activities?
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56. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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57. When is the estimated completion date?
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58. What intelligence can you gather?
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59. What is out-of-scope initially?
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60. How do you hand over Bank as a Service context?
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61. Is there a clear Bank as a Service case definition?
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