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16. If substitutes have been appointed, have they been briefed on the Social mobility goals and received regular communications as to the progress to date?
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17. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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18. Why are you doing Social mobility and what is the scope?
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19. Are audit criteria, scope, frequency and methods defined?
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20. What sources do you use to gather information for a Social mobility study?
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21. What Social mobility services do you require?
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22. How are consistent Social mobility definitions important?
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23. Has a team charter been developed and communicated?
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24. What was the context?
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25. What gets examined?
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26. What knowledge or experience is required?
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27. Are there any constraints known that bear on the ability to perform Social mobility work? How is the team addressing them?
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28. What scope to assess?
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29. What is in the scope and what is not in scope?
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30. What constraints exist that might impact the team?
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31. When is the estimated completion date?
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32. How will variation in the actual durations of each activity be dealt with to ensure that the expected Social mobility results are met?
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33. How did the Social mobility manager receive input to the development of a Social mobility improvement plan and the estimated completion dates/times of each activity?
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34. Are resources adequate for the scope?
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35. What are the record-keeping requirements of Social mobility activities?
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36. Are the Social mobility requirements complete?
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37. Has the direction changed at all during the course of Social mobility? If so, when did it change and why?
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38. What is in scope?
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39. Is there a Social mobility management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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40. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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41. Are accountability and ownership for Social mobility clearly defined?
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42. What sort of initial information to gather?
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43. How do you think the partners involved in Social mobility would have defined success?
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44. What are the dynamics of the communication plan?
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45. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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46. How will the Social mobility team and the group measure complete success of Social mobility?
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47. What intelligence can you gather?
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48. How do you gather the stories?
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49. Are required metrics defined, what are they?
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50. Does the scope remain the same?
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51. What scope do you want your strategy to cover?
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52. In what way can you redefine the criteria of choice clients have in your category in your favor?
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53. What are the requirements for audit information?
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54. Is there a clear Social mobility case definition?
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55. How do you manage changes in Social mobility requirements?
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56. Is there a critical path to deliver Social mobility results?
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57. Are different versions of process maps needed to account for the different types of inputs?
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58. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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