Will Enterprise service management have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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39. Are actual costs in line with budgeted costs?
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40. What are the estimated costs of proposed changes?
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41. What are the strategic priorities for this year?
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42. Do you have a flow diagram of what happens?
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43. Are the measurements objective?
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44. How do you measure variability?
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45. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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46. What users will be impacted?
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47. How frequently do you verify your Enterprise service management strategy?
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48. How will measures be used to manage and adapt?
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49. How are costs allocated?
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50. What harm might be caused?
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51. How do your measurements capture actionable Enterprise service management information for use in exceeding your customers expectations and securing your customers engagement?
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52. What happens if cost savings do not materialize?
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53. Does the Enterprise service management task fit the client’s priorities?
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54. What are you verifying?
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55. Do you have an issue in getting priority?
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56. How do you prevent mis-estimating cost?
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57. When a disaster occurs, who gets priority?
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58. What are the costs of reform?
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59. What are the operational costs after Enterprise service management deployment?
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60. How can you manage cost down?
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61. Do you effectively measure and reward individual and team performance?
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62. Are there competing Enterprise service management priorities?
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63. How do you verify and validate the Enterprise service management data?
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64. How can you measure Enterprise service management in a systematic way?
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65. Which Enterprise service management impacts are significant?
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66. How do you verify your resources?
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67. How can you measure the performance?
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68. How can you reduce the costs of obtaining inputs?
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69. How do you measure efficient delivery of Enterprise service management services?
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70. What measurements are being captured?
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71. What is the total fixed cost?
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72. How can a Enterprise service management test verify your ideas or assumptions?
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73. What are your key Enterprise service management organizational performance measures, including key short and longer-term financial measures?
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74. What do you measure and why?
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75. What are your primary costs, revenues, assets?
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76. What could cause delays in the schedule?
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77. Are you aware of what could cause a problem?
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78. How will you measure your Enterprise service management effectiveness?
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79. What are the types and number of measures to use?
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80. What causes mismanagement?
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81. What evidence is there and what is measured?
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82. Are indirect costs charged to the Enterprise service management program?
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83. How are measurements made?
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84. How do
