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11. Who approved the Workplace Health and Safety scope?
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12. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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13. Who defines (or who defined) the rules and roles?
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14. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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15. The political context: who holds power?
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16. What sort of initial information to gather?
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17. Has/have the customer(s) been identified?
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18. Are customer(s) identified and segmented according to their different needs and requirements?
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19. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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20. Are audit criteria, scope, frequency and methods defined?
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21. Is the Workplace Health and Safety scope manageable?
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22. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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23. What customer feedback methods were used to solicit their input?
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24. Is Workplace Health and Safety currently on schedule according to the plan?
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25. Is the team equipped with available and reliable resources?
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26. Will team members perform Workplace Health and Safety work when assigned and in a timely fashion?
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27. What are the record-keeping requirements of Workplace Health and Safety activities?
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28. If substitutes have been appointed, have they been briefed on the Workplace Health and Safety goals and received regular communications as to the progress to date?
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29. Are there any constraints known that bear on the ability to perform Workplace Health and Safety work? How is the team addressing them?
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30. How do you manage scope?
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31. What are the tasks and definitions?
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32. Have all basic functions of Workplace Health and Safety been defined?
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33. What information should you gather?
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34. Has the Workplace Health and Safety work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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35. What scope to assess?
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36. What are the Workplace Health and Safety tasks and definitions?
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37. How did the Workplace Health and Safety manager receive input to the development of a Workplace Health and Safety improvement plan and the estimated completion dates/times of each activity?
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38. Do you have a Workplace Health and Safety success story or case study ready to tell and share?
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39. How do you think the partners involved in Workplace Health and Safety would have defined success?
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40. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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41. What constraints exist that might impact the team?
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42. Is the scope of Workplace Health and Safety defined?
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43. Are task requirements clearly defined?
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44. Are the Workplace Health and Safety requirements testable?
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45. How do you gather the stories?
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46. How would you define Workplace Health and Safety leadership?
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47. What key stakeholder process output measure(s) does Workplace Health and Safety leverage and how?
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48. What knowledge or experience is required?
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49. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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50. Have all of the relationships been defined properly?
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51. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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