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16. What system do you use for gathering System of reference information?
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17. What is the worst case scenario?
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18. Is scope creep really all bad news?
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19. Are the System of reference requirements complete?
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20. What System of reference requirements should be gathered?
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21. Does the scope remain the same?
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22. Do you have organizational privacy requirements?
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23. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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24. If substitutes have been appointed, have they been briefed on the System of reference goals and received regular communications as to the progress to date?
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25. What is the definition of System of reference excellence?
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26. How and when will the baselines be defined?
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27. What are the requirements for audit information?
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28. How do you manage changes in System of reference requirements?
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29. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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30. What is the scope of the System of reference work?
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31. Is special System of reference user knowledge required?
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32. How is the team tracking and documenting its work?
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33. The political context: who holds power?
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34. What gets examined?
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35. What is the scope of System of reference?
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36. What is the context?
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37. Has the direction changed at all during the course of System of reference? If so, when did it change and why?
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38. Do you have a System of reference success story or case study ready to tell and share?
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39. What are the compelling stakeholder reasons for embarking on System of reference?
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40. How do you gather requirements?
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41. How will variation in the actual durations of each activity be dealt with to ensure that the expected System of reference results are met?
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42. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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43. What are the record-keeping requirements of System of reference activities?
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44. Is the System of reference scope manageable?
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45. What information do you gather?
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46. What was the context?
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47. Do you all define System of reference in the same way?
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48. What would be the goal or target for a System of reference’s improvement team?
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49. Why are you doing System of reference and what is the scope?
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50. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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51. Are approval levels defined for contracts and supplements to contracts?
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52. What are (control) requirements for System of reference Information?
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53. What constraints exist that might impact the team?
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54. What is out-of-scope initially?
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55. What is in scope?
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56. What are the System of reference tasks and definitions?
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57. What customer feedback methods were used to solicit their input?
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58. How do you gather the stories?
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59. Scope of sensitive information?
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60. What is in the scope and what is not in scope?
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