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49. Are there different segments of customers?
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50. What are the record-keeping requirements of Basic Occupational Health Services activities?
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51. Is the Basic Occupational Health Services scope complete and appropriately sized?
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52. What is the scope?
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53. Is the team equipped with available and reliable resources?
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54. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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55. Has the direction changed at all during the course of Basic Occupational Health Services? If so, when did it change and why?
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56. How often are the team meetings?
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57. Are improvement team members fully trained on Basic Occupational Health Services?
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58. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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59. Are there any constraints known that bear on the ability to perform Basic Occupational Health Services work? How is the team addressing them?
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60. Are different versions of process maps needed to account for the different types of inputs?
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61. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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62. What is in scope?
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63. Is there any additional Basic Occupational Health Services definition of success?
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64. What would be the goal or target for a Basic Occupational Health Services’s improvement team?
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65. What is out of scope?
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66. Is Basic Occupational Health Services linked to key stakeholder goals and objectives?
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67. Is special Basic Occupational Health Services user knowledge required?
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68. What are the dynamics of the communication plan?
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69. Has the Basic Occupational Health Services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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70. Do you have organizational privacy requirements?
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71. Are audit criteria, scope, frequency and methods defined?
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72. Scope of sensitive information?
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73. Why are you doing Basic Occupational Health Services and what is the scope?
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74. Are task requirements clearly defined?
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75. What is in the scope and what is not in scope?
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76. How does the Basic Occupational Health Services manager ensure against scope creep?
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77. What are the compelling stakeholder reasons for embarking on Basic Occupational Health Services?
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78. How do you keep key subject matter experts in the loop?
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79. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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80. Who approved the Basic Occupational Health Services scope?
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81. Is there a clear Basic Occupational Health Services case definition?
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82. What is the scope of the Basic Occupational Health Services effort?
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83. What is a worst-case scenario for losses?
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84. Has a high-level ‘as is’ process map been completed, verified and validated?
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85. If substitutes have been appointed, have they been briefed on the Basic Occupational Health Services goals and received regular communications as to the progress to date?
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86. What are (control) requirements for Basic Occupational Health Services Information?
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87. Is Basic Occupational Health Services required?
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88. What is the definition of success?
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89. What happens if Basic Occupational Health Services’s scope changes?
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90. Are the Basic Occupational Health Services requirements complete?
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91.
