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74. Whom do you really need or want to serve?
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75. Who needs to know?
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76. What is the problem or issue?
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77. Do you need different information or graphics?
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78. Think about the people you identified for your Creative Leadership project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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79. What do you need to start doing?
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80. How many trainings, in total, are needed?
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81. How do you take a forward-looking perspective in identifying Creative Leadership research related to market response and models?
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82. Who defines the rules in relation to any given issue?
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83. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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84. Do you know what you need to know about Creative Leadership?
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85. What does Creative Leadership success mean to the stakeholders?
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86. How are training requirements identified?
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87. What are the stakeholder objectives to be achieved with Creative Leadership?
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88. Who should resolve the Creative Leadership issues?
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89. For your Creative Leadership project, identify and describe the business environment, is there more than one layer to the business environment?
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90. Are there Creative Leadership problems defined?
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91. What are the expected benefits of Creative Leadership to the stakeholder?
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92. Which needs are not included or involved?
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93. What should be considered when identifying available resources, constraints, and deadlines?
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94. Did you miss any major Creative Leadership issues?
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95. What are the Creative Leadership resources needed?
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96. What is the recognized need?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Creative Leadership Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What customer feedback methods were used to solicit their input?
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2. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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3. What constraints exist that might impact the team?
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4. What would be the goal or target for a Creative Leadership’s improvement team?
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5. Are customer(s) identified and segmented according to their different needs and requirements?
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6. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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7. What baselines are required to be defined and managed?
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8. How do you think the partners involved in Creative Leadership would have defined success?
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9. Has the Creative Leadership work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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10. How and when will the baselines be defined?
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11. Are the Creative Leadership requirements testable?
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12. In what way can you redefine the criteria of choice clients have in your category in your favor?
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13. Have the customer needs been translated into specific, measurable requirements? How?
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14. What system do you use for gathering Creative Leadership information?
