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100. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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101. What constraints exist that might impact the team?
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102. What happens if Results Only Work Environment’s scope changes?
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103. How do you manage unclear Results Only Work Environment requirements?
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104. How often are the team meetings?
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105. How do you hand over Results Only Work Environment context?
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106. Do you have a Results Only Work Environment success story or case study ready to tell and share?
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107. How do you gather requirements?
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108. What is out-of-scope initially?
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109. How are consistent Results Only Work Environment definitions important?
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110. What is a worst-case scenario for losses?
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111. In what way can you redefine the criteria of choice clients have in your category in your favor?
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112. Has the direction changed at all during the course of Results Only Work Environment? If so, when did it change and why?
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113. Scope of sensitive information?
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114. What are the dynamics of the communication plan?
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115. How do you catch Results Only Work Environment definition inconsistencies?
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116. Is there a critical path to deliver Results Only Work Environment results?
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117. How can the value of Results Only Work Environment be defined?
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118. Who is gathering Results Only Work Environment information?
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119. How do you manage changes in Results Only Work Environment requirements?
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120. What sources do you use to gather information for a Results Only Work Environment study?
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121. What was the context?
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122. How was the ‘as is’ process map developed, reviewed, verified and validated?
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123. What are the Results Only Work Environment tasks and definitions?
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124. What information do you gather?
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125. What are the requirements for audit information?
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126. How will variation in the actual durations of each activity be dealt with to ensure that the expected Results Only Work Environment results are met?
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127. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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128. Are there different segments of customers?
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129. What is the scope of the Results Only Work Environment effort?
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130. What customer feedback methods were used to solicit their input?
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131. Have all of the relationships been defined properly?
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132. Are the Results Only Work Environment requirements testable?
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133. Do you have organizational privacy requirements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Results Only Work Environment Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is measured? Why?
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2. How are measurements made?
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3. How will costs be allocated?
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4. What can be used to verify compliance?
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5. What are the costs?
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