69. What training and capacity building actions are needed to implement proposed reforms?
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70. Are there regulatory / compliance issues?
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71. Is the need for organizational change recognized?
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72. Will a response program recognize when a crisis occurs and provide some level of response?
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73. Are there Organizational communications problems defined?
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74. As a sponsor, customer or management, how important is it to meet goals, objectives?
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75. Which information does the Organizational communications business case need to include?
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76. Where is training needed?
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77. What Organizational communications problem should be solved?
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78. Does Organizational communications create potential expectations in other areas that need to be recognized and considered?
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79. How much are sponsors, customers, partners, stakeholders involved in Organizational communications? In other words, what are the risks, if Organizational communications does not deliver successfully?
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80. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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81. Where do you need to exercise leadership?
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82. Which issues are too important to ignore?
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83. What information do users need?
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84. How do you assess your Organizational communications workforce capability and capacity needs, including skills, competencies, and staffing levels?
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85. What is the problem and/or vulnerability?
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86. Who needs to know about Organizational communications?
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87. What Organizational communications coordination do you need?
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88. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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89. Will it solve real problems?
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90. Have you identified your Organizational communications key performance indicators?
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91. What resources or support might you need?
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92. Who are your key stakeholders who need to sign off?
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93. What problems are you facing and how do you consider Organizational communications will circumvent those obstacles?
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94. Whom do you really need or want to serve?
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95. What should be considered when identifying available resources, constraints, and deadlines?
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96. Who needs budgets?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Organizational communications Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Has a team charter been developed and communicated?
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2. What is out of scope?
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3. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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4. How do you gather requirements?
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5. Has a Organizational communications requirement not been met?
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6. What is out-of-scope initially?
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7. Are the Organizational communications requirements testable?
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8. What sort of initial information to gather?
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9. How do you manage unclear Organizational communications requirements?
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10. What are the compelling stakeholder reasons for embarking on Organizational communications?
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