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75. Does Process Thinking create potential expectations in other areas that need to be recognized and considered?
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76. What Process Thinking events should you attend?
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77. Where do you need to exercise leadership?
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78. Do you need different information or graphics?
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79. Will Process Thinking deliverables need to be tested and, if so, by whom?
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80. What are your needs in relation to Process Thinking skills, labor, equipment, and markets?
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81. What problems are you facing and how do you consider Process Thinking will circumvent those obstacles?
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82. Which needs are not included or involved?
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83. Who defines the rules in relation to any given issue?
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84. Where is training needed?
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85. Do you recognize Process Thinking achievements?
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86. What tools and technologies are needed for a custom Process Thinking project?
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87. What training and capacity building actions are needed to implement proposed reforms?
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88. Who needs to know?
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89. Which information does the Process Thinking business case need to include?
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90. What extra resources will you need?
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91. How does it fit into your organizational needs and tasks?
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92. What does Process Thinking success mean to the stakeholders?
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93. How much are sponsors, customers, partners, stakeholders involved in Process Thinking? In other words, what are the risks, if Process Thinking does not deliver successfully?
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94. Who should resolve the Process Thinking issues?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Process Thinking Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is in the scope and what is not in scope?
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2. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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3. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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4. How do you catch Process Thinking definition inconsistencies?
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5. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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6. Has a project plan, Gantt chart, or similar been developed/completed?
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7. How do you hand over Process Thinking context?
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8. What was the context?
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9. Are approval levels defined for contracts and supplements to contracts?
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10. Will a Process Thinking production readiness review be required?
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11. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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12. What intelligence can you gather?
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13. What critical content must be communicated – who, what, when, where, and how?
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14. Do you have a Process Thinking success story or case study ready to tell and share?
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15. Are there different segments of customers?
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16. If substitutes have been appointed, have they been briefed on the Process Thinking goals and received regular communications as to the progress to date?
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17. Has a team charter been developed and communicated?
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18. What sort of initial information to gather?
